I am a Quality Assurance (QA) specialist in quality management systems (QMS) such as ISO 9001: 2015. I love libraries – I’m a bibliophile. I love drawing parallels different aspects of my life, and so here’s a parallel about my role in quality assurance and my love of libraries.
A QA Bibliophile – Does That Really Exist?
Yes. Just as a local council library offers a diverse collection of literary treasures, including books, magazines, DVDs, games, puzzles, and creative kits, QA specialists like me delve into ensure and comprehensively examine examination all aspects of quality.
What Can You Find in a Library?
Consider stepping into a library. Here’s a collection of materials that closely resemble an organisation’s processes and procedures. In the same way that one carefully selects books, diligent QA professionals strategically choose key processes that align with the core functions of the business, ensuring that each step adheres to QMS standards. Much like magazines offer fresh perspectives through internal audits, they enable quality teams to uncover hidden inefficiencies and identify areas for improvement.
ISO standards compliance, much like DVDs spanning various genres, encompasses multiple aspects such as management commitment, customer focus, process approach, and continuous improvement. These collectively contribute to the organisation’s comprehensive quality management system. Puzzles, games, and creative kits symbolize the intricate process mapping and tasks that resourceful QA professionals like me navigate in order to enhance efficiency and effectiveness.
ISO 9001 & The Modern Library
The concept of a modern library extends beyond physical shelves. There are digital realms through the use of innovative apps. Similarly, QMS compliance embraces the digital era by incorporating digital documentation and management systems which aids in compliance and relevance within today’s fast-paced business landscape.
Just as libraries cater to diverse tastes and preferences, QMS and ISO standards compliance ensures that organisations are acutely aware if varied stakeholder expectations. Therefore, similar to an avid reader yearning for learning, quality professionals tirelessly explore new avenues for analysis and enhancement while creating processes capable of withstanding rigorous audits – all with the ultimate goal of driving continuous improvement.