About Me

Hello! I am Maria, the QA Dr, and my mission is to assist micro and small businesses in establishing a solid foundation of quality for their operations. This can be in either quality documentation or technical writing including grant and tender writing.

My career path initially led me into Industrial Chemistry, but I stumbled upon the field of Quality Assurance and quickly realised that my scientific background and extensive experience allowed me to perceive aspects that others might overlook and take action accordingly.

I recognise the significance of quality assurance in boosting customer confidence, enhancing credibility, streamlining work processes, improving efficiency, and enabling businesses to compete effectively against their counterparts. Small businesses require support in comprehending quality, implementing robust systems, and competing with job opportunities.

With an unwavering passion for quality assurance, I enjoy using various ISO standards to create policies, procedures, and relevant documentation that seamlessly integrate with business practices while showcasing the unique strengths of a company.

I understand that ISO 9001:2015 and other standards are applicable to all organisations, regardless of size. However, small businesses face unique challenges when it comes to implementing these standards. It can often feel like the systems are overly bureaucratic and designed only for larger organisations. That’s why small businesses need a consultant who understands their specific needs and can work closely with management to explain the critical requirements in simple terms. I can help develop an easy-to-understand quality management system that is tailored specifically for your small business.

By working together, we can achieve the following goals:

  • Ensure consistency in delivering high-quality products and services to your customers.
  • Increase your organisational competitiveness by improving operational efficiencies.
  • Boost productivity and reduce wastage and costs within your business.
  • Help you implement continuous improvement practices that drive ongoing success.
  • Open up new business opportunities that require adherence to current ISO 9001 standards.
  • And win that grant or tender you desperately want.

With my expertise and support, your small business can navigate through the complexities of quality standards and reap all the benefits they offer. Let me guide you on this journey towards excellence.

Why Choose The QA Dr

Quality Assurance Experience

I have approximately 15 years of experience in quality management systems and compliance, and a deep understanding of various standards and regulations. Some examples of the quality systems and specifications I have worked with include the OECD (Organisation for Economic Co-operation and Development) Guidelines for Good Laboratory Practice (GLP) and Good Clinical Practice (GCP), ISO 9001:2015 Quality Management Systems, as well as ISO/IEC 17025: 2017 (Testing and calibration) and ISO/IEC/IEEE 29148:2018 (Systems and software engineering — Life cycle processes — Requirements engineering).

Collaboration

I love collaborating with auditees and management in auditing processes, deviations, and corrective actions to maintain compliance. Additionally, my expertise in quality management enables me to assist clients in effectively managing documents, records, risks, incidents, and customer feedback to achieve positive outcomes.

Passion for Documentation

I am passionate about documentation particularly updating policies, procedures, or related documentation. I have a proven record of effectively communicating complex concepts to diverse stakeholders. I am capable of tailoring my writing style to accommodate different levels of understanding – from basic comprehension up to advanced technical writing suitable for individuals with doctoral-level expertise. With an adaptable approach tailored to each audience’s unique needs, I ensure key messages are conveyed effectively.

My Step By Step Process